Open a web browser and go to the SolarWinds Customer Portal.Įnter your email address and password, and then click Log In.If you are not evaluating WHD, go to step b. If you are evaluating WHD and received a license key from a SolarWinds representative, go to Log in to WHD. ![]() If you are logging in to the Customer Portal for the first time, you will need your SolarWinds Customer ID (SWID). If the WHD server is connected to the Internet, you can activate the license online using the SolarWinds Customer Portal. After you apply a license key, you cannot change the license back to a trial or free single-seat license. ![]() If you have not completed your customer portal individual profile or cannot locate your SolarWinds Customer ID (SWID) and password, submit a ticket to Customer Support for assistance. ![]() You will need your SolarWinds Customer ID and password to log in to the SolarWinds Customer Portal and retrieve your license key.
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